STOCK LEVELS - LEVELS - We endeavour to supply all orders by return but, occasionally, some items will not be ex-stock and will be marked 'to follow' on the invoice and will be dispatched immediately new stock arrives. Postage will only be charged once for each order.
CARRIAGE - ALL PRICES SHOWN ARE CARRIAGE EXTRA.
U.K. - All items up to 2kg, and within the allowable size restrictions, are despatched via Royal Mail Tracked 48 with the option to upgrade to Royal Mail Tracked 24 at the checkout. All items above 2kg or outside the size restrictions are despatched via DHL; we reserve the right to charge the additional cost to upgrade to this service where necessary.
*Remote location exceptions carry a surcharge of £17.50Update Christmas 2020: With the unprecedented demand for deliveries both nationally and internationally it is taking slightly longer for orders to reach our customers. Please bear this in mind when selecting your preferred delivery method for time critical orders.
OVERSEAS - We have recently migrated all our international shipping services to DHL. Packages less than 2kg in weight and below £100 in value will be sent via DHL Globalmail, this is a priority mail service. If the weight or value exceeds the Globalmail limit or should you prefer an expedited service we will use DHL Express Economy (a road service where available) or DHL Express Worldwide (the quickest air service).
We estimate shipping rates at the checkout stage however your credit card is only charged at the point of despatch. This allows us the opportunity to use the final dimensions and weight to allocate the correct postage charge as stated in the table below. The alternative option is to request a quotation and one of our team will calculate the rate at the time of order.
BREXIT Update: We have been monitoring the situation carefully and are confident that in partnership with DHL we will be able to continue shipping to the EU without any break in service in January 2021. We have however been warned of potential short delays in the road service due to congestion at ferry ports so would advise customers to consider the air service for time critical orders for the first few months until things settle and have been advised of a £4.50 surcharge on all parcels into the EU regardless of service from 1st January 2021.
Europe 3 to 6 days
ROW 6 to 12 days
|DHL Express Economy Select
3 to 7 days*
|DHL Express Worldwide
1 to 5 days*
|< 0.5kg||< 2kg||< 10kg||< 2kg||< 5kg||< 10kg|
|*Remote locations are specific to each country and postcode and are determined by DHL. Transit time will typically be longer than indicated and rates will attract a £17.50 surcharge.|
|EU Zone 1||8.90||12.60||15.95||18.70||23.80||32.10|
|EU Zone 2||9.50||13.90||20.75||22.00||29.25||40.90|
|USA & Canada||14.50||N/A||N/A||22.50||29.00||39.00|
|Australia & NZ||13.60||25.00||N/A||28.50||35.00||46.00|
|South Africa, India, Russia & Far East||12.70||24.70||N/A||29.95||37.95||52.15|
|Rest of World||12.70||24.70||N/A||36.45||48.50||68.55|